Tuesday, October 10, 2017

Free Initial Consultation

In the mediation class I teach at a local law school, I will ask the class how many would offer a free initial consultation as a mediator and how many would charge.  I am always surprised that the breakdown is almost 50/50 of those that would charge and those who would offer a free consultation. I see a free consultation as crucial. Let me first explain what the free consultation session includes.  During this session, which typically can last from as little as 10 minutes to 30-45 minutes, I explain the process, give the clients information about my background, my philosophy about mediation and why I do it and give clients an opportunity to ask questions about any of the above.