
Typically, one of the parties calls my office asking about the mediation process. During this call I will answer many of the basic questions about mediation and will make sure that there is no conflict of interest. In order to maintain neutrality and the appearance of neutrality, it is essential to make sure that there are no prior business, social or client relationships between the parties and the mediator which might affect the mediator’s neutrality. If there has been a prior relationship the parties and the mediator will have to determine if proceeding with the mediation would be appropriate.
Assuming both parties are interested, I set up an initial free consultation. I make sure that the party calling for the appointment calls his or her partner and I have them confirm the first appointment. These calls are usually fairly short and limited to obtaining identifying information.